FAQ

How to create a new trip request?
Step by step process to create a ticket.
Mon, 18 Feb, 2019 at 2:18 PM
How a "Traveller" can Delete / Cancel a request?
Confirmed bookings can be "Cancelled" Approved booking can be "Deleted" "Confirmed" request meaning request for whi...
Sun, 11 Aug, 2019 at 8:39 PM
How "Travel desk" can Cancel Approved/ Confirmed request?
Cancellation can be done only for the "Confirmed" booking, when Travel Desk cancels a confirmed booking pop up asks to enter Refund amount. In...
Sun, 11 Aug, 2019 at 8:43 PM
My approver exited the company, how can I re-direct my existing pending requests to new approver?
Please follow the following steps: 1> Please make changes in the L1 in the HRMS tool of your company, it could take max 24 hrs to reflect the change...
Tue, 13 Aug, 2019 at 1:15 PM
Finding Email text
Here is how to find the email text of an approved trip request:  Login as travel desk  Go to Trips-Managed tab  Search for the Tripid  In card view ...
Mon, 9 Sep, 2019 at 1:38 PM
Deleting trip Request
Click on top right corner edit icon to edit trip Delete select segments you wish to remove, present alongside each segment Delete all segments if ...
Tue, 10 Sep, 2019 at 2:11 PM
Request not booked and trip is cancelled, what to do now?
Kindly note that if ticket is not booked in the system then it can only be deleted. In summary "booked" request can be cancelled and "Approve...
Thu, 19 Sep, 2019 at 12:53 PM